Terms of service
Terms of Service
Welcome to Maggie’s Wax Emporium. By using our website and placing an order with us, you agree to the terms outlined below.
About Us
Maggie’s Wax Emporium is a UK-based small business specialising in handmade candles, wax melts, and home fragrance products.
Website: Maggie’s Wax Emporium
Email: info@maggieswaxemporium.co.uk
Products
All of our products are handmade and may vary slightly in colour, appearance, or finish. We make every effort to display products accurately, however colours may appear differently depending on your device or screen settings.
As many products are made to order, slight variations are normal and form part of the handmade nature of our business.
Orders
When placing an order, you agree that all information provided is accurate and complete.
We reserve the right to refuse or cancel any order where:
- payment cannot be processed
- stock issues occur
- incorrect pricing is displayed
- fraudulent or suspicious activity is suspected
If an order is cancelled after payment has been taken, a full refund will be issued.
Pricing
All prices are listed in GBP (£).
Prices may change at any time without notice. Delivery charges are calculated separately at checkout unless otherwise stated.
Shipping & Delivery
We aim to dispatch orders within the timeframe stated on our website. Delivery times are estimates only and may vary depending on Royal Mail or courier services.
We are not responsible for delays caused by postal services, severe weather, strikes, or circumstances outside of our control.
Risk of loss or damage passes to the customer once the order has been handed to the delivery carrier.
Returns & Refunds
Please refer to our Returns & Refund Policy for full details:
Intellectual Property
All content on this website, including images, branding, logos, product names, and written content, belongs to Maggie’s Wax Emporium and may not be copied, reproduced, or used without permission.
Product Safety
Candles and wax melts must always be used responsibly and in accordance with the safety instructions provided.
Maggie’s Wax Emporium is not responsible for misuse of products, including failure to follow care and safety guidance.
Please keep candles and wax products away from children and pets.
Privacy
Your personal information is handled in accordance with our Privacy Policy.
Changes to These Terms
We reserve the right to update or modify these Terms of Service at any time without prior notice.
Contact Us
If you have any questions regarding these Terms, please contact us:
Maggie’s Wax Emporium
📧 info@maggieswaxemporium.co.uk